Computing That Serves

Microsoft Seminar: Localization Tools and Automation


Thursday, March 20, 2008 - 11:00am


Duane Dougal, International Program Manager, Microsoft Developer Division International


Microsoft has a vision of a computer on every desk and in every home. On a global scale, that means providing software and support to both traditional and emerging markets in multiple languages. In many cases, adoption of technology in these markets is driven less by economics than by the availability of locale-specific offerings. Such an ambitious goal therefore requires innovative localization strategies and processes utilizing software infrastructure and tools.  By utilizing tools and technologies such as linguistic processing, tools that facilitate and incorporate community feedback from a target locale, synchronized side-by-side review tools, and language-specific interface packs, Microsoft is increasingly able to provide localized content and products to both traditional and emerging markets. This then provides bridges to language and cultural barriers, and further enables individuals and businesses in the target markets and locales to participate in global technology and technology-based economics.


Duane Dougal entered BYU as a freshman in the Fall of 1985.  While a student in 1989 and 1990, Duane worked for the Computer Science department and assisted in setting up the labs in what was then the newly expanded TMCB.  When he wasn't studying languages or working at on-campus jobs, he could often be found practicing dance routines with the Ballroom Dance Company.  Duane graduated from BYU Provo in April of 1991 with a Bachelor's degree in Spanish and a minor in English.  Following graduation, Duane worked for notable companies in the aerospace, computer, and energy industries in Utah, Texas, and Washington State, as well as working for small, .com start-ups in Silicon Valley.  Today, he is an International Project Manager in Microsoft's Developer Division International.  Duane manages a software tools development and infrastructure team that supports the localization of major Microsoft products and finds solutions to localization problems through technology.  He also serves as a member of the Editorial Style Board at Microsoft as the voice of localization and as a member of Microsoft's Language Automation Leadership Team.  Duane is blissfully married to the former Jodi Crisp, also a BYU alumnus.  Together, they have three sons and reside in South Everett, Washington.  Duane serves as a member of the High Council in the Everett Washington Stake.  He loves spending time with his family, but also enjoys scuba diving, photography, camping, and gardening.